Please take a little time to read this before sending your bear to us.

We always replace 'like for like' materials in the repair.

As part of our conversation approach we always strive to maintain all parts of the existing bear without resorting to replacement panels of new fabric. We will never damage a bear by removing original body panels, limbs or paw pads. A solution to the repair of your bear can be discussed and agreed with you as part of the initial assessment and quotation.

Our prices reflect the time consuming nature of the job to be done and although we do our best to fulfill our time estimates for completion of work, we cannot always be 100% accurate and do have a waiting list. We would ask you to consider this when sending your bear to us for repair.

We have recently been asked to complete repairs which have been undertaken by other restorers and although it is not our place to comment upon or judge the work of others, previous repairs can make conservation difficult especially if original sections of the bear have been removed. Always look very carefully at the standard of the work being offered and if necessary ask for references. We have many satisfied customers who would be only too pleased to point you in our direction.

We are very sorry but we do not repair recently manufactured soft toys.

Merrythought Monkey c 1950